Bas8a takes the personal data of its users extremely seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it secure.
Bas8a's Commitment to Protecting Your Data
Every piece of your data — personal, financial, and activity-related — is protected by 256-bit SSL/TLS encryption, the same standard used by banks and government systems.
256-bit SSL · TLS 1.3Bas8a never sells your personal data to advertisers, data brokers, or unrelated third parties. Your data is used solely to operate and deliver our services.
No Data SalesYou can request a copy of your stored data at any time, ask for corrections, and demand deletion of your data when closing your account.
Full ControlAll bas8a data is stored in ISO 27001 certified data centers. Regular security audits, firewalls, and intrusion detection systems remain active at all times.
ISO 27001 · FirewallBas8a uses only essential and functional cookies. Consent for marketing cookies is obtained separately, and you can withdraw it at any time.
Cookie ControlsIn the event of a security breach, bas8a will notify affected members via email and SMS within 72 hours, with clear guidance on what steps to take.
72-Hour NotificationThis Privacy Policy applies to all users of the bas8a platform. When you use the bas8a website, mobile app, or any of our services, certain information is shared with us. In this policy, we clearly outline what data is collected, why it is collected, and how it is handled.
Bas8a believes privacy is a fundamental right. That's why this policy is written in plain language — so every member can understand it clearly. If anything is unclear, reach out to our support team and we'll be happy to help.
Information you provide during registration and use of our services is collected. This includes your full name, date of birth, mobile number, email address, and current and permanent address. A copy of your National ID or passport and a selfie photo may also be collected for KYC verification.
Certain technical information is collected automatically while you use bas8a — this is used solely to improve the quality of our service.
| Data Type | Purpose of Collection | Mandatory | Retention Period |
|---|---|---|---|
| Name & Identity | Account Verification | Yes | Account Closure + 5 Years |
| Phone & Email | Contact & Security | Yes | Account Closure + 5 Years |
| KYC Documents | Age & Identity Verification | On Withdrawal | Account Closure + 5 Years |
| IP & Device | Security & Fraud Prevention | Automatic | 1 Year |
| Betting Logs | Dispute Resolution | Automatic | 3 Years |
| Transaction History | Financial Records | Automatic | 5 Years |
Bas8a uses the data it collects solely for specified purposes. No data is used beyond those stated purposes.
If you'd prefer not to receive marketing emails or SMS messages, you can unsubscribe through your account settings or contact the support team. However, transaction-related messages — such as OTPs and payment confirmations — cannot be turned off, as they are part of our security process.
Bas8a does not sell your personal data. However, limited information may be shared with trusted partners to keep our services running. In all such cases, data use is strictly controlled.
When required by a valid legal order or court directive, bas8a will provide the relevant data to the appropriate authorities. In such cases, bas8a discloses only the specific information requested — nothing more.
Bas8a uses cookies and similar technologies to improve service quality and make your experience smoother. Cookies are small data files stored on your device.
You can block or delete cookies through your browser settings, but disabling essential cookies will prevent you from logging in to the platform. Marketing cookies can be turned off at any time from your account settings.
Bas8a's data is stored in ISO 27001 certified data centers. Multiple layers of security are in place at all times to keep the server environment protected.
How long data is retained depends on its purpose and applicable legal requirements. After an account is closed, financial records are typically kept for 5 years for legal and regulatory reasons. Security logs are retained for 1–3 years.
You have several rights over your personal data. bas8a respects these rights and aims to respond to any request as promptly as possible.
To exercise these rights support@bas8a.best— email us or reach out via live chat. All requests will be responded to within 30 days of receipt.
Bas8a is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed through the KYC process.
If we discover that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian has any concerns, please contact our support team right away.
Bas8a may update this Privacy Policy from time to time. For any significant changes, members will be notified via registered email and SMS at least 14 days before the changes take effect. For minor updates, only the "Last Updated" date at the top of this page will be revised.
Continued use of bas8a after any changes take effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request account closure — your current balance will be refunded in full.
The skepticism many people in Bangladesh have toward online services is not without reason. Too many platforms handle user data carelessly — or sell it outright. bas8a has stood against that culture from day one. We believe that anyone who trusts our platform with their name, address, and phone number deserves care in return, not neglect.
A significant portion of bas8a's technology team is dedicated solely to security. Regular third-party security audits are conducted, where external experts examine our systems for vulnerabilities and recommend fixes. This process takes place every three months. A summary of audit reports is available to members upon request.
One more thing worth noting — bas8a employees only have limited access to members' personal data. Each staff member can only see the information necessary for the specific task they are performing. The support team can never view your full password or payment card details; this is enforced at a technical level.
A common question people ask is: "Can my data be hacked?" No system is 100% secure — that's a fact. But bas8a maintains the highest level of protection and responds to any incident quickly and transparently. In the event of a security breach, affected members will be notified by email and SMS within 72 hours, along with guidance on what actions to take.
A few practical tips to keep your account secure: never share your password over the phone or in chat — bas8a staff will never ask for it. Keep 2-factor authentication enabled, and turn on login notifications so you're alerted immediately if an unrecognized device signs in.
For requests to access, correct, or delete your data, cookie management, or any other privacy-related queries support@bas8a.best— write to us with "Privacy" in the subject line to receive a prioritized response.
Answers to Questions About Account Locks & Registration
Your data is secure at bas8a, payments are fast, and the experience is fully localized for Bangladesh.